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Technical Help Q and A regarding problems which may occur.

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Old September 12th, 2009, 05:11 PM   #1
admin tim
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Since We Can't Seem To All Just Get Along all that well, here are some helpful hints for dealing with this and one situation or another. These hints are all available through the User Control Panel (User CP).

#1:
Dealing with Troublesome Users
Can I block posts, emails and messages from specific users?
If there are particular members that bother you and you do not want to see their posts or receive Private Messages and Emails from them, then you can add these members to your 'Ignore List'. There are several ways to do this:
Through your User Control Panel: User CP, Settings & Options, Edit Ignore List. Then, type their name into the empty text box and click 'Okay'.
What if I see something offensive?
You will find 'Report' links in many places throughout the board. These links allow you to alert the board staff to anything which you find to be offensive, objectionable or illegal.


#2:
Lost Passwords
I forgot my password. What can I do?
If you forget your password, you can click on the 'Forgotten Your Password' link. This will appear on any page that requires you to fill in your password.
This link brings up a page where you should enter your registered email address. An email will be sent to that address shortly, with instructions for resetting your password.
Since passwords are encrypted, there is no way to resend your original password. This option provides you with the ability to reset your password.
You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email in a few minutes.


Or, of course, you may contact Howard or me to have it reset.


#3:
Thread Display Options
Can I change the order of threads?
You have a choice over how you view threads. When you're in a thread, look at the top bar. On the right hand side you'll see 'Display Mode'. Click on this and it lets you change how posts are ordered.
You have three choices:
Linear Mode - posts are displayed chronologically, usually from oldest to newest. Posts are shown in a flat mode so that many posts can be viewed simultaneously. It is possible to change the ordering by changing your preferences in the User CP
Threaded Mode - a tree is shown along with every post. This shows you the relationship each post has to the others. It's easy to see who responded to whom. Only one post is shown at a time. By clicking on a single post in the post tree, the page will show that post and all posts made in response to it.
Hybrid Mode - This is a mixture of the linear and threaded modes. The post tree is displayed as in the threaded mode, but many posts are shown at the same time as in the linear modes.


#4:
Tags
What are tags?
Tags are a useful way to search for threads with similar subject matter and content. This complements the normal search system, which searches only for certain words or phrases and/or posts by specific users.
To use tags, you add words or phrases to threads to help describe the content. For instance, if the subject matter is 'photography' then you can add the tag 'photography' to the tag list. But you could also add tags like 'digital image', and 'camera' (depending, of course, on the nature of the thread).
This will categorize this thread with all other threads that have matching tags, whether or not they have the word 'photography' in them.
Who adds the tags?
Tags are initially added to threads by the user who started the thread. Other users may also be able to add and remove tags.
How do I use tags?
Tags are displayed in a box near the bottom of a thread page. Clicking on a tag will allow you to view other threads that have the same tag - and which may be related. Clicking on the word 'Tags' in the top of the box will take you to an overview page with a 'tag cloud.'
This cloud allows you to see which tags are the most popular - the larger the word, the more times it has been used on threads within the board. There is also another tag cloud on the advanced search page that shows you the tags that have been searched for (or clicked on) the most.


#5:
Cookies
What is 'Automatic Login'?
When you register (and also when you login using the form at the top of the screen), you will be given the option to 'Remember Me'. This will store your identity securely in a cookie on your computer. If you are using a shared computer, such as in a library, school or internet cafe, or if you have reason to not trust any other users that might use this computer, we recommend you do not enable this.
How do I clear cookies?
You can clear all your cookies set by the forum by clicking the 'logout' link at the top of the page. In some cases, if you return to the main index page via the link provided and you are still logged in, you may have to remove your cookies manually.
In Internet Explorer 6 on Windows XP: Click the 'Tools' menu. Select 'Internet Options' from the menu that appears. Click 'Delete Cookies' on the dialog box that appears. It will be in the center area of the 'General' tab.
In Internet Explorer 7: Click the 'Tools' menu. Select 'Internet Options' from the menu that appears. Click 'Delete...', beneath 'Browsing History' on the dialog box that appears. It will be in the center area of the 'General' tab. Click 'Delete cookies...' on the next dialog box that appears.
In Firefox: Click the 'Tools' menu. Select 'Options' from the menu that appears. From the dialog box, select 'Privacy' on the left. Find 'Cookies' on the main pane, and click the 'Clear' button adjacent to it.
In Safari: Go to Preferences, Security, then show Cookies and either select 'Remove all' or select individual cookies and then the 'Delete' button.
In Opera: Go to Tools, Preferences, Advanced, Cookies, Manage cookies then select the name of this site and click the 'Delete' button.
Your cookies should now be removed. You may want to restart the computer and revisit the forums to be sure.
Other browsers may have a different method of clearing cookies. Refer to the documentation for your own browser if you are unsure.




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