Jack The Ripper Forums  - Ripperology For The 21st Century  

Go Back   Jack The Ripper Forums - Ripperology For The 21st Century > Registration and Assistance > Technical Help

Technical Help Q and A regarding problems which may occur.

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
Old May 16th, 2011, 08:26 PM   #1
Howard Brown
Proprietor-Administrator
 
Join Date: Jul 2003
Location: Eagleville, Pa.
Posts: 72,261
Default ***Advice Required For Computer***

Does anyone have a suggestion on what to do if a laptop computer's cursor is "frozen" in the center of the screen ?

We've tried removing the battery and operating the laptop without it ( which has Windows Vista ), an idea that someone suggested, but it doesn't help.

Even putting in a recovery disc still finds the cursor frozen in the center of the screen.

Any advice greatly appreciated.

Nina
__________________
To Join JTR Forums, Contact :
Howard@jtrforums.com
Howard Brown is online now   Reply With Quote
Old May 16th, 2011, 08:30 PM   #2
Phil Carter
Author
 
Join Date: Nov 2009
Posts: 1,752
Default

Hello Nina,

Good evening. I am far from being a pc expert, but I will consult my eldest son who works in Paris in the business, for Blizzard inc.... hope to be back with an answer asap.

best wishes

Phil
Phil Carter is offline   Reply With Quote
Old May 16th, 2011, 08:35 PM   #3
Phil Carter
Author
 
Join Date: Nov 2009
Posts: 1,752
Default

Quote from my son, Chris in Paris at 2.30am..haha

"either the mousepad died, OR they just locked it in off mode..i.e. did they turn on the mouse movement lock button?

the latter more likely"

thats what his first thought was...hope it helps.

best wishes

Phil
Phil Carter is offline   Reply With Quote
Old May 16th, 2011, 09:39 PM   #4
Howard Brown
Proprietor-Administrator
 
Join Date: Jul 2003
Location: Eagleville, Pa.
Posts: 72,261
Default

Phil:

Thanks very much to you and your son for the help.

IF the mousepad-movement lock button is in the correct position and the problem still exists, that would probably suggest the mousepad is dead.

Another query : IF the mousepad is dead...can they be fixed or does this mean the laptop is a done deal ?
__________________
To Join JTR Forums, Contact :
Howard@jtrforums.com
Howard Brown is online now   Reply With Quote
Old May 16th, 2011, 09:44 PM   #5
Phil Carter
Author
 
Join Date: Nov 2009
Posts: 1,752
Default

Quote:
Originally Posted by How Brown View Post
Phil:

Thanks very much to you and your son for the help.

IF the mousepad-movement lock button is in the correct position and the problem still exists, that would probably suggest the mousepad is dead.

Another query : IF the mousepad is dead...can they be fixed or does this mean the laptop is a done deal ?
I will ask him now
Phil Carter is offline   Reply With Quote
Old May 16th, 2011, 09:53 PM   #6
Phil Carter
Author
 
Join Date: Nov 2009
Posts: 1,752
Default

Quote Chris (my son)

well.. on 2nd thoughts..
it could also be the driver or the drivers disabled in windows etc
but nah, dont think the pc is a gonner...prolly is software related
probably/possibly the drivers

thats about all he can think of.. off the top of his head..

he said that without him seeing it.. he'd have no indication of what to do to fix it

he apologises for not being able to help more.. but its 4am there and he is almost asleep.. so I have now said night night..lol Poor fellow..no stamina..lol

best wishes

Phil
Phil Carter is offline   Reply With Quote
Old May 17th, 2011, 06:55 AM   #7
Paul Kearney A.K.A. NEMO
Theorist & Speculator
 
Paul Kearney A.K.A. NEMO's Avatar
 
Join Date: Feb 2008
Location: Shropshire UK
Posts: 6,516
Default

I've come across that problem before Howard when someone installed Windows from a Windows disc on a laptop rather than the recovery disc supplied with the laptop

It would be a driver issue in my opinion so identifying the correct one and downloading it would be the solution, though with mousepads, often generic drivers will work

Does it work with a usb mouse plugged in?

Does "mousekeys" work?

Whats the model of laptop and the operating system?

If I remember correctly the driver/programme I required was called "synctouchpad" or similar

I think there might also be some hotkey setting on the function keys that switches the pad off so you could check that you haven't accidentally pressed that combination, like shift+F4 or something

PS
Having read your posts again, if you've re-installed the recovery disc, these solutions probably won't work Howard - lol

Sorry
Paul Kearney A.K.A. NEMO is offline   Reply With Quote
Old May 17th, 2011, 08:13 AM   #8
Tracy Ianson
Researcher
 
Tracy Ianson's Avatar
 
Join Date: Jul 2010
Location: U.K
Posts: 1,106
Default

Hi Nina

Sorry if this sounds petty obvious but would not plugging an external mouse in help. If that works then it may be your mousepad.

I use a wireless external mouse with my laptop and the drivers are downloaded automatically once you put the dongle into the USB hub.


Tracy
Tracy Ianson is offline   Reply With Quote
Old May 17th, 2011, 04:16 PM   #9
Howard Brown
Proprietor-Administrator
 
Join Date: Jul 2003
Location: Eagleville, Pa.
Posts: 72,261
Default

Thanks for the advice folks.

Tracy...as obvious as your advice might seem, it was something we didn't try...and it worked. I am a hoarder of extra computer parts and recieve nothing but grief from Nina because to her, saving these extra mouse and keyboards and computers is unnecessary.

Well....Mrs. Eating Crow is pleased because we put one of the old, used and previously too good for Nina and her laptop into the USB and it's okay now.

Phil, Nemo....thanks very much for trying to help. I appreciate it.

Now I don't have to listen to someone whine and sit around moping.

__________________
To Join JTR Forums, Contact :
Howard@jtrforums.com
Howard Brown is online now   Reply With Quote
Old May 17th, 2011, 04:41 PM   #10
String
innocent bystander & former captionmeister
 
String's Avatar
 
Join Date: Jul 2008
Location: UK
Posts: 5,734
Default

Damn!, We nearly done it Robert, never mind we got the wrong computer.
On too phase 2 of stop Howard Brown.
String is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Opinions Required Whitechurch Ripper Non-fiction 17 June 2nd, 2013 09:26 PM
Point To Ponder : No Risk Required Howard Brown Points To Ponder 14 December 15th, 2011 04:32 AM
IWMC written address - German speakers required! Chris Scott Elizabeth Stride 10 December 1st, 2011 02:06 PM
Peculiar organ required Paul Kearney A.K.A. NEMO 18. Profit 3 September 1st, 2011 09:02 AM
The JTR Solution - Some Assembly Required admin tim More Ripper URL's 0 March 10th, 2006 01:29 PM


All times are GMT -4. The time now is 12:29 PM.


Powered by vBulletin® Version 3.8.10 Beta 2
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright @ Howard & Nina Brown 2015-2022